Had wonderful consumer service sine 1/seventeen. Been pulled off the FRA flight and stayed for two times in Philly. Nowadays 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent with the check in counter were Definitely impolite, not helpful and predicted me to search out my baggage that was checked in on the 17th Which I was not able to retrieve Once i was pulled from the flight on Sunday.
I even tried contacting on the phone and acquired nowhere; all I could listen to is really a recurrent information and when I request to talk to customer relations, I'd personally get dangle up on.
I am emailing this remark to you so that AA may superior be able to inspire staff to be additional courteous when issues go Improper.Customer service may make such a change for people using your service.
was in Haiti August 17th,went to the airport 11-30am along with the flight was to depart for that US at 1pm and was explained to I HAD MISSED MY FLIGHT.But wasn't made available any essentive to stay for the following day,and was compelled to purchase A different tickert for August 23rd at my expence.I almost lost my work on account of tht,they sold my seat and set me at an anticipated expencies of which I DEMAND For being COMPANCERTATED FOR THE MONEY Misplaced,WAGES Misplaced.
I have involved an report that outlines your agency as becoming the worst airline while in the business which isn't anything to be proud of. Based on my experience I will say that i'm never ever about to fly with your business once more, and neither will everyone I'm sure. I have previously publically declared my frustrations along with your airline on many of the social networking sites.
The entire crew workers was wonderful , but this guy went outside of the roles expectations and really should be praised and recognized. I’m also joyful we get a snack yet again.
Talking having Our site an American Airlines agent is really a challenge. Did you go through the exact same headache or was you experience better that almost all. Share your ideas with us.
Learners during the US do not have much time as they should do a component-time occupation as well as review. Thus they miss out on a lot of the college lectures and facial area problems in finishing their assignments and researching with the exams.
A company affiliate And that i traveled back from Punta Cana, DR on flight 1629 from a company journey last Friday (2/five/sixteen) then on to Dallas by way of flight 207. As soon as arriving back again into Dallas and retrieving our baggage, we found a robust odor within the suitcases and then around the contents within, the offensive “musty†smell permeated everything and on some goods it’s Uncertain that the odor could be taken out.
As a consequence of a loved ones hardship, we're not able to make our excursion as Beforehand prepared and needed to cancel our reservations. We spoke to a agent at American Airlines and discussed the specific situation to her, and he or she recommended that we contact you.
In spite of what occurred on this celebration, we hope you may continue to choose American Airlines for the travel requires. We'll work hard to make certain that you get the service you be expecting and deserve.
When examining in at IAH, the employees powering the AA desk were all chatting and referring to vacation. They appear irritated that we had a lot of baggage. The extra get the job done was having in their way. This wasn't just how I expected to get started on my trip.
File locator AQRPGM my experience While using the ticket agent in the Miami Worldwide Airport was terrible. Arrived two hrs in advance of my flight because the flight was boarding I'd my boarding move I choose to Acquire headset came back again as well as the ticket agent explained I didn’t Have got a boarding go.
I was distressed because of the event — I'd prescription drugs in that baggage, and was most anxious about getting it shipped.